PRIVACY POLICY

We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your information. By using our website, booking services, and/or providing us with your personal information, you agree to the terms outlined in this Privacy Policy.

​​

​

1. Information We Collect

Personal Information

We may collect personal information such as:

• Name, email address, phone number, and mailing address

• Billing information (e.g., credit card details) when booking an appointment

• Preferences and service history (e.g., past services, favorite stylist)

​

Automatic Information Collection

We may collect information through cookies and other tracking technologies, including:

• IP address, device information, and browser type

• Website usage data (pages visited, time spent, links clicked)

• Location data (if enabled on your device)​​

​

​​

2. How We Use Your Information

We use your information to:

• Provide and personalize our services

• Manage and fulfill appointments and billing

• Send SMS notifications and marketing communications (if opted-in)

• Improve website functionality and optimize user experience

• Comply with legal obligations

​​

​

3. Third-Party Services

Monrowe Salon uses third-party providers to facilitate certain services:

We use Grasshopper’s local number 10DLC registration for SMS communication. By opting in to SMS notifications, you agree to:

• Receive SMS updates regarding your appointments

• Opt-in consent as required under 10DLC regulations

You may unsubscribe from SMS communications at any time by responding “STOP” to any of our messages. Note that unsubscribing from SMS notifications may impact appointment reminders and updates.​ Our website is hosted by Wix, which adheres to strict privacy and data security standards. Wix’s privacy practices cover data collection, storage, and security, and you can review their Privacy Policy here.​ We use Vagaro for online appointment scheduling and management. Vagaro’s privacy policy governs the collection and use of data during the booking process.

​

​

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers assisting in operations (e.g., Grasshopper for SMS, Vagaro for booking)

• Marketing platforms if you consent to receive marketing communications

• Law enforcement, regulatory bodies, or other parties as required by law

​

​​

5. Your Rights and Choices

Access and Correction

You may request access to or correction of your personal information by contacting us.

Opting Out of Communications

You can unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of each email or by responding “STOP” to SMS communications.

​

​

6. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please understand that no security system is impenetrable, and we cannot guarantee absolute security.

​

​

7. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We will never access it unless necessary for the customer.

​

​

8. Changes to This Privacy Policy

Monrowe reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

​

​

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Monrowe Salon
2008 Wappoo Drive

Charleston, SC 29412

meg@megmcmillion.com